Question types determine the type of question format.
Fixed answer questions allow users to respond using a 6-point scale that ranges from “Strongly Disagree” to “Strongly Agree”, as show below:
Report scores represent the percentage of survey respondents who selected “Agree” or “Strongly Agree” for a given statement or question.
Fixed answer questions must be positively phrased for clarity and accurate reporting.
For example, “I feel supported by my manager” is positively phrased. However, a negatively phrased question like “I do not feel supported by my manager” can be misleading. A high score may reflect dissatisfaction but can be intuitively misinterpreted as a positive result, causing confusion. Positive phrasing avoids this issue and ensures consistent, accurate insights.
Statement questions (free-form response questions) allow users to enter open-ended text responses.. Entromy’s platform will automatically analyze these responses using AI and natural language processing. See an example of a free-form response question below:
List Select questions are used as part of our Organizational Network Analysis. They allow participants to choose nominees from the user file.
Note: The Entromy platform allows you to nominate others ("write-in") or add users that can be nominated but will not receive the survey.
Multiselect questions allow users to choose multiple options from a predefined list. You can also include a follow-up question to gather additional context on why the participant selected a particular option.
NPS (Employee Net Promoter Score) question is specifically designed to measure employee engagement and loyalty by asking how likely employees are to recommend the company as a place to work.
It’s a specialized question type that provides a simple but powerful benchmark for overall organizational health.
Note: NPS questions should not be used for all questions that utilize a 10-point scale. While the NPS scale ranges from 0 to 10, it serves a distinct purpose and follows a particular scoring method, dividing responses into Promoters (9–10), Passives (7–8), and Detractors (0–6).
Numerical questions require participants to enter a specific number, providing clear, precise, and measurable responses.
Additional questions? Contact support.