FAQs
Most commonly asked questions and answers are here!
Crowdsourcing Explained
The Importance of Organizational Capabilities in Value Creation Plan (VCP) Setup
360 FAQs
Understanding the Difference Between Engagement Surveys and OHB Surveys
Best Practices FAQ
FAQ: How does the “Agree With” feature work in the survey?
Organizational Network Analysis
Understanding eNPS: What It Is and Why It Matters
Active vs. Inactive users
How can I pull additional details on participation rates?
How do I set up kiosk mode for employees that I cannot reach via email?
How do I add new, custom user dimensions?
How can I delete multiple users at once, or remove users from the survey?
How can I quickly update a large number of user records, for example, add department dimensions?
How to Grant Entromy Platform Access to Managers
How do I correct an employee's email address?
Setting up SSO Integration
The Entromy Survey-Taking Experience
How to add demographic questions
How do open-ended comments work?
How to Make Small Edits or Add New Questions in the Platform
What question "categories" are currently available?
I need to update the descriptions or data (such as “category”) for multiple questions, what is the easiest way to make this change?
Conditional Display Rules
What are the question types?
Granting report access to internal team members
Interpreting Open-Ended Comments & Scoring for Small Groups
Managing team member platform access
Customizing your comparative review
How do I download reports?
How are Entromy scores calculated?
Insights from the home dashboard
Understanding Category/Question Scores and Delta Changes in Survey Data
📊 Understanding Potential Influencers, Bottlenecks, and Recommended Influencers in Entromy
How the scores for Collaboration Between Teams and Most Influential Teams are calculated
Benefits of ONA and Why it Matters
Implementing Effective Action Plans
Exporting All Comments to Excel
Customizing Dimensions in Reports for a Survey
How to do an retention/attrition analysis