All Collections
FAQs
Most commonly asked questions and answers are here!
Understanding the Difference Between eNPS and OHB Surveys
Crowdsourcing Explained
The Importance of Organizational Capabilities in Value Creation Plan (VCP) Setup
360 FAQs
Active vs. Inactive users
How can I pull additional details on participation rates?
Creating groups from user lists
How do I set up kiosk mode for employees that I cannot reach via email?
How do I add new, custom user dimensions?
How can I delete multiple users at once, or remove users from the survey?
How can I quickly update a large number of user records, for example, add department dimensions?
How to Grant Entromy Platform Access to Managers
The Entromy Survey-Taking Experience
What is eNPS?
How do open-ended comments work?
What are question types?
How do I make small edits and tweaks to existing questions?
What question "categories" are currently available?
I need to update the descriptions or data (such as “category”) for multiple questions, what is the easiest way to make this change?
Granting report access to internal team members
Managing team member platform access
Customizing your comparative review
How do I download discussion materials?
How are Entromy scores calculated?
Insights from the home dashboard
Understanding Category/Question Scores and Delta Changes in Survey Data
Influencer Excel Sheet & Tabs Explained
How the scores for Collaboration Between Teams and Most Influential Teams are calculated