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Phase 2: Configuring Your Entromy Survey

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Written by Shaun Whitaker
Updated over a week ago

Once you've defined your survey objective and understand key concepts like dimensions and privacy thresholds, the next step is to configure your survey in Entromy.

This phase focuses on turning your decisions into a correctly configured survey — before anything is sent to participants.

This article is part of the Entromy onboarding journey. Make sure you've completed Phase 1: Understanding Survey Types, Dimensions, and Privacy Thresholds before continuing.


What Phase 2 is (and is not)

This phase is about configuration, not execution.

You are:

  • Selecting the right survey template

  • Finalizing questions

  • Applying dimensions correctly

  • Preparing the survey for launch

You are not:

  • Sending surveys yet

  • Generating reports

  • Chasing participation

That comes later.


Step 1: Select the appropriate survey template

Entromy provides pre-built survey templates designed for different objectives. These templates reflect best practices and are a strong starting point.

Based on your objective, you may choose:

  • Organizational Health Baseline (OHB)

  • Value Creation Plan (VCP)

  • Executive 360

  • Pulse survey

At this stage, focus on:

  • Confirming the template matches your objective

  • Reviewing the estimated survey length

  • Understanding the type of insight the template is designed to produce

Templates can be customized, but the underlying intent of the template should remain aligned with your goal.

Related reading:


Step 2: Review and finalize survey questions

Before configuring anything else, review the question set carefully.

Key considerations:

  • Does the length align with your audience and cadence?

  • Are open-ended and fixed-response questions balanced appropriately?

  • Are any questions unnecessary or out of scope for your objective?

Best practices:

  • Avoid adding questions "just in case"

  • Keep the survey focused on your original objective

  • Remember that longer surveys increase fatigue and drop-off

Once a survey is launched, question changes are limited — take time here.


Step 3: Configure dimensions intentionally

Dimensions allow you to analyze results across different groups, but they must be set up before launch.

When configuring dimensions:

  • Confirm which attributes you will use (e.g., department, role, region)

  • Limit dimensions to what you will actually analyze

  • Avoid over-segmenting small populations

Things to keep in mind:

  • Each additional dimension increases privacy constraints

  • Some combinations may not meet reporting thresholds

  • Missing or inconsistent dimension data can affect reports

Related reading:


Step 4: Assign roles and confirm access

Before moving closer to launch, confirm:

  • Who has Organization Admin or Survey Admin access

  • Who can edit surveys versus monitor participation

  • Who will be responsible for launch and reporting

Entromy supports the following role types:

Role

Purpose

Organization Admin

Full platform access; required for all implementations

Survey Admin

Delegated survey setup and execution (optional)

Report Viewer (Manager Access)

Read-only reporting access (optional)

Clear ownership prevents accidental changes, delays during launch, and confusion when issues arise. If multiple people are involved, align on responsibilities now.


Step 5: Review survey settings and readiness

At this point, your survey should be fully configured and aligned to your objective.

Before moving on, confirm:

  • ☐ Survey name and description are clear

  • ☐ Dimensions are correctly applied

  • ☐ Roles and access are set

  • ☐ You understand how participation will be tracked

You are not launching yet — that comes next.


How to know you're ready to move on

You're ready to proceed when:

  • ☐ The survey template matches your objective

  • ☐ Questions are finalized

  • ☐ Dimensions are configured intentionally

  • ☐ Organization Admin ownership is clear

If anything feels uncertain, resolve it before continuing.


Why Phase 2 matters

Most implementation issues happen because:

  • Surveys are launched before configuration is fully thought through

  • Dimensions are added without understanding thresholds

  • Ownership is unclear

Phase 2 is where those problems are prevented.


Next step

Complete the Phase 3: First-Time Admin Setup & Pre-Launch Checklist to validate readiness before launching your survey.


Where this fits in the full journey: Start HerePhase 1Phase 2Phase 3Phase 4Phase 5Phase 6

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