Phase 5 is where your data becomes insight. Once your survey has closed, you'll generate reports, interpret results, and prepare to share findings with stakeholders.
This article is part of the Entromy onboarding journey. Make sure you've completed Phase 4: Launching & Managing Participation before continuing.
Step 1: Generating your Entromy reports
Reports are generated from the Insights area of the Entromy platform once your survey has closed.
How to generate a report:
Navigate to the Insights section in the left-hand menu
Select the survey you want to report on
Apply any demographic filters you'd like to view (where privacy thresholds are met)
Click Generate Report
Export as a PowerPoint file for sharing and discussion
Note: Report availability depends on participation levels and privacy thresholds. If a demographic cut does not meet the minimum response requirement, it will not appear in the report. This is expected behavior — not a missing data issue.
Related reading:
Step 2: Understanding the structure of Entromy reports
Entromy reports are designed to tell a story, moving from high-level organizational health to deeper, more specific insights.
You will typically see sections covering:
Overall organizational health scores
Key themes and categories
Comparative views by demographic (when thresholds are met)
Strengths and opportunities
Influencers and collaboration patterns
Open-ended comments and themes
The goal is to understand patterns across the organization — not to diagnose individual performance.
Step 3: Understanding question types & scoring
Fixed-answer questions
Fixed-answer questions use a 6-point agreement scale from Strongly Disagree to Strongly Agree. Scores represent the percentage of respondents who selected Agree or Strongly Agree, benchmarked against Entromy's broader dataset of mid-market organizations. Lower scores highlight areas to explore further — not problems to solve immediately.
Open-ended questions
Open-ended responses allow participants to share ideas, concerns, and perspectives in their own words. In reports, these responses are grouped into themes and provide context behind numeric scores. Focus on recurring themes, not individual comments.
List-select (ONA) questions
List-select questions identify individuals who are influential and map how information flows across the organization — revealing where collaboration is strong or fragmented. These insights help inform who to involve in future discussions or initiatives.
eNPS (Employee Net Promoter Score)
eNPS measures how likely employees are to recommend your organization as a place to work. It provides a directional sentiment indicator and a useful comparison point over time. eNPS should always be interpreted alongside other results — not in isolation.
Step 4: Key report sections explained
Overall scores & benchmarks
These slides show overall performance, category-level scores, and how results compare to benchmark ranges. Use these slides to set context, not draw conclusions.
Results by demographic
Where privacy thresholds are met, results can be viewed by department, role, tenure, and other configured demographics. If a group does not appear, it means privacy requirements were not met — not that data is missing. This is expected behavior and part of Entromy's privacy protections.
Strengths & opportunities
Reports highlight highest-scoring statements (strengths) and lowest-scoring statements (opportunities). Select a small number of focus areas rather than trying to address everything at once.
Influencers & collaboration
Influencer and collaboration views help you understand who drives ideas forward, where information spreads quickly, and where bottlenecks may exist. These insights are especially useful for change initiatives, communication planning, and action planning.
Open-ended themes & comments
Top comments represent ideas that gained traction across respondents. Use these sections to ground discussions in employee voice, add depth to numeric results, and explore the "why" behind scores. Avoid attributing comments to individuals.
Step 5: Interpreting results responsibly
When reviewing Entromy reports:
Look for patterns across multiple slides — not just isolated scores
Combine quantitative and qualitative insights
Respect privacy thresholds and avoid naming individuals or small groups
Resist the urge to draw conclusions from a single data point
How results are interpreted and shared has a significant impact on employee trust and future participation.
Step 6: Preparing for discussions and next steps
Before sharing results with stakeholders:
Clarify the audience and what level of detail is appropriate
Identify 2–3 priority focus areas rather than presenting everything
Prepare questions to guide discussion — not ready-made solutions
Consider what follow-up actions are realistic given your organization's capacity
Entromy reports are most effective when used to facilitate dialogue, not deliver verdicts.
When this phase is complete
Phase 5 is complete when:
Stakeholders understand the results at a high level
Key themes and focus areas are aligned
The organization is ready to move from insight to action
Next step
Proceed to Phase 6: Action Planning & Optimization to translate insights into concrete, measurable actions.