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How to import a survey participant file for a new survey
How to import a survey participant file for a new survey
Entromy Support avatar
Written by Entromy Support
Updated over a week ago

Once Entromy's standard user template file is completed, the platform allows for multiple ways to add users to a survey.

Our recommend steps are the following:

1) First, upload the user file directly by navigating to the following: Configure --> Users

2) Second, select the 'import' option in the upper right of the 'Manager Users' screen


​3) Selecting 'import' will prompt a request to upload the user template (please note, it must be uploaded via CSV). Other important requirements:

  • The CSV file must not contain duplicate or blank email addresses

4) After successfully uploading the CSV file, a list of users will now appear in the 'Manage Users' screen,. An example screen is shown below:
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Once a user file has been loaded, users can be added into groups before attached to a survey.
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Additional questions? Contact support.

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