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How are Entromy scores calculated?
How are Entromy scores calculated?
Entromy Support avatar
Written by Entromy Support
Updated over 5 months ago

The Entromy Organizational Health baseline includes:

Fixed answer questions:

  • Survey responders choose a fixed answer on a 6-point scale from Strongly Disagree to Strongly Agree.

  • The scores represent % of survey respondents who “Strongly Agree” or “Agree” to a statement or question

  • Scores for fixed-answer questions are show in three ways

    • Overall score: This is a composite score of all fixed answer questions

    • Category score: Questions on related topics are bucketed in categories like “Company Direction”, “Engagement”, etc.

    • Individual statement/questions scores: Scores for individual questions are also reported; for formatting purposes we distill the full question into key terms (vs displaying the full question)

    • Any question scoring below 50 is colored in red moving from light red (40s) to dark red (near score of 0)

    • Entromy’s benchmarks: To add helpful context to the survey results, the survey data is compared against Entromy benchmarks. Entromy’s dataset includes 400+ mid-sized PE backed companies. Survey data is compared against top-quartile performers.

Open-ended questions:

  • Survey responders are asked to enter in their comments/response to statements or questions

  • The first time a new comment is created, it is assigned +5 points. If a survey participant accepts the comment as their own, +5 points are assigned to the comment

  • Responders are also given the opportunity to rank comments by other users (User strongly agrees +3, Agrees +2, Strongly disagrees -3pts)

  • Scores next to statements in quotations represent the cumulative score generated as users up-vote or down-vote a comment

  • When filtering results, top comments will be those either left by individuals falling under that filter, or comments that individuals under that filter agreed with.

List-select questions:

  • Survey responders are asked to nominate others in the organization that display leadership attributes. These questions fall into Entromy’s Organizational Network Analysis (ONA) and collaboration section

  • Any names noted in the output are a result of peer nominations.

  • Scores represent the number of times an individual has been nominated.

  • Users have the option to choose any colleague in the org via a drop-down; they also have option to type in nominations

eNPS:

  • Employee Net Promoter Score is assessing the question: "On a scale of 0-10, how likely are you to recommend (company) as a great place to work?"

  • Participants responding 0-6 are classed as Detractors. Participants responding 7-8 are classed as Passives. Participants responding 9-10 are classed as Promoters.

  • eNPS = [%Promoters] - [%Detractors]

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