At Entromy, we take privacy very seriously. If there are ever any concerns about security, please reach out to our team.
For the latest full-set of security conditions and legal information, please see our website's privacy policy at https://www.entromy.com/privacy
There are several features in place in our platform to ensure that all open-ended responses remain confidential, and that the survey process includes only appropriate material at all times:
1. First, privacy controls are in place to ensure no reporting or comments are shown unless the response threshold is met, which is most commonly set to a minimum of 5 individuals.
2. Second, we only provide aggregated scores and aggregated comments in reporting options for groups that reached the minimum threshold.
For example, if a department contains only 4 individuals, then the department results will not be displayed unless that department combined with other departments into a new “other” category.
3. Our Natural Language Processing reviews free-form comments and then blocks comments that may include inappropriate language, personal information (such as personal names, specific titles, etc.), or suggest inappropriate behavior (such as alcohol or drugs) from continuing through the survey process without review by a survey administrator. The Natural Language processing tool also helps to ensure comments remain anonymous by placing a “hold” on comments that contain potentially sensitive information.
Note: even when comments are flagged, the source of the comment (e.g. the email address) will not be made available.
4. Our crowd-sourcing tool, which allows users to agree/disagree with other participants also contributes to anonymity: from the start, users are able to provide collective feedback that reduces the ability to identify individual survey participants.
Additional questions? Contact support.